Missed Calls Cost You Cases

Most firms are up and running within 3-5 business days. Our onboarding process includes integrating with your existing phone systems, training the AI on your specific practice areas and intake requirements, and connecting with your calendar and case management systems.

Our advanced neural voice technology is indistinguishable from human speech. During our demos, most attorneys can't tell they're speaking with an AI. The system handles natural conversation flow, understands context, and can even adapt its tone to match the emotional state of the caller.

The AI is trained to recognize when a question is outside its knowledge base. In these situations, it can either offer to take a message, transfer the call to a live person if available, or schedule a callback from the appropriate team member. You define the escalation protocols based on your firm's preferences.

During onboarding, we work with you to establish qualification criteria specific to your practice areas. The AI uses these criteria to evaluate potential cases through a series of targeted questions. The qualification logic can be as simple or sophisticated as needed, incorporating factors like case type, statute of limitations, liability indicators, injury severity, and more.

Absolutely. We maintain the highest security standards with HIPAA compliance, SOC 2 certification, and end-to-end encryption for all data. Our systems are hosted in secure environments with regular security audits and penetration testing. All data handling practices are designed to meet attorney-client privilege requirements and bar association ethical guidelines.

VertexAI offers flexible pricing models based on your firm's size and needs. Options include per-call pricing, monthly subscriptions based on call volume, or performance-based models where you pay based on qualified leads or appointments set. During your demo, we'll analyze your current intake process and recommend the most cost-effective structure for your situation.